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Privacy Policy – Matama

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, email address, and phone number.

When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, special offers, and other updates.

Our website address is: https://matama.games.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

 

SECTION 2 – CONSENT

How do you give your consent?
When you provide us with personal information to place an order or subscribe to our newsletter, we assume that you consent to our collecting and using it for order fulfillment and marketing communications only.

If you subscribe to marketing updates via email or SMS, we may occasionally send you exclusive promotions. You can opt out at any time.

Your personal information is important to us and will never be sold to third parties.

How do I withdraw my consent?
If you change your mind after opting in, you may unsubscribe at any time using the link in our emails or SMS messages. You can also contact us directly at info@matama.co.uk or by phone at 07886 302047.

SECTION 3 – DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.

Payment:
We use Shopify Payments powered by Stripe as our payment processor. Stripe securely stores your payment data, which is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete the transaction, after which it is deleted.

All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council (Visa, Mastercard, American Express, and Discover).

SECTION 4 – THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, and disclose your information as needed to perform the services they provide for us.

However, certain providers (e.g., payment gateways) have their own privacy policies. We recommend reviewing them to understand how your information is handled.

If you proceed with a transaction involving a third-party provider, your information may be subject to the laws of the jurisdiction(s) where that provider operates (e.g., U.S. Patriot Act if the provider is in the U.S.).

Once you leave our website or are redirected to a third-party site or app, this Privacy Policy no longer applies.

Links:
Our site may contain links that direct you to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission or electronic storage is 100% secure, we comply with PCI-DSS standards and implement additional safeguards.

SECTION 6 – COOKIES

We use cookies on our website to enhance your browsing experience and gather website usage data.


SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country or state of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.


SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon posting on the website. If we make material changes, we will notify you here so you are aware of what information we collect, how we use it, and under what conditions we disclose it.

If our business is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or request more information, please contact us at:

📧 Email: info@matama.co.uk
📞 Phone: 07886 302047